Three years, over 500 customers and counting! This week Fellowship Technologies is celebrating a milestone – completing our third year in business. We use this time to reflect on how far we have come - to celebrate our many successes, and also to introspect in order to learn from our occasional failures. But, wow, over 500 churches; 20 of which are large enough to be considered in the top 100 largest churches in America – that is quite an achievement for such a young company! But what I am most proud of is our people and their constant efforts to improve the level of customer service to our church partners.
I believe 2007 will be even better for us. We are no longer “the new kid on the block.” We have established ourselves as a proven thought leader in the church software market, one that offers a quality service for a reasonable cost that in turn provides a superior value. The processes we have in place and are always refining will help us implement customers more quickly and the product features that will be released will offer churches some exciting capabilities that they have not had in the past. We employ 52 people; about 1 person for every 10 churches. Is there another services vendor in the industry that is providing that level of support?
For those of you keeping a box score at home, as of this month, we are averaging the following processing volumes per week:
Check-in transactions - 171,000 +
Check scans - 112,000 +
Connection items / contacts - 154,000 +
Staff users of Fellowship One - 17,000 +
Church web users - 107,000 +
Reports - 16,000 +
I want to take this opportunity to thank all of our church partners for helping us get to where we are today. Your desire to do more for Christ’s church is what drives us to be better. Thank you! I look forward to seeing you at the Dynamic Church 07 conference in May.
Grace to you,
jhook